What to do if a student needs IT help
Guide students to the student support site first, collect useful details, handle password resets, and raise a support request when IT needs to help.
Requests & Support
Student Password Reset Form
Form Link - https://forms.gle/muNA8ENNUvmbdwE67
Submitting a Support Ticket
How to submit a support ticket Navigate to https://launchpad.classlink.com/ispschools Click on the Service Desk icon Click on Technology Service Desk Click on either Incident Request or Service request (whichever fits...
What is the WiFi password (Internet access)
WifiGuest is used for guests who visit Claremont, it is also used for Staff and Student's phones, tablets, watches etc. Prep and Senior school sites Wifi Name (SSID): CLM-Guest No password Please note: if you need...